Hi guys, hope you can help - is there anyone familiar with the 'Oyster Card' system
I would like to invest in a card but hope someone can help me with my query, is it simple to use? the only thing i'm not sure about is what happens when you have to change stations, do you need to touch the oyster card on the reader? I read something about make sure you touch the reader at the start and the end of a journey but wouldn't you have to do that anyway, apparently this is to ensure that you don't get charged the wrong amount, any information or instructions would be appreciated.
With Kind Regards,
Jonathan
Oyster Card - Any Help Appreciated Please!
Started by
Guest_Guest_Jonathan_*_*
, Oct 24 2007 07:33 AM
27 replies to this topic
#1 Guest_Guest_Jonathan_*_*
Posted 24 October 2007 - 07:33 AM
#2 Guest_Curly_*
Posted 24 October 2007 - 07:52 AM
Eh? are you for real?
Why post on this board and even more so why this section?
Try the transport for London website
Why post on this board and even more so why this section?
Try the transport for London website
#3 Guest_Guest_Jonathan_*_*
Posted 24 October 2007 - 08:11 AM
Because i'm going to London to see quite a few shows and as many people do go to London and travel around a bit, I just thought that someone maybe be able to help me out and give me a quick answer. I have been on the TFL website but couldn't find the specific answer to my query and I am still waiting for a response from them, sorry if this post causes any offense but people do often help each other out and it is relating to going to see 'Musicals' and in London which most of the posts relate to - so if there is anyone that can help I would appreciate it! Thanks Jonathan
#4 Guest_Guest_*
Posted 24 October 2007 - 08:30 AM
Hi Jonathan,
I think the hardest thing about Oyster cards is the initial purchase - you have to fill in an application form and from my experience they can take a little while to process (this may have become quicker - ask at an underground station.) Once you have them they are very easy to use. You can either buy a travelcard of some duration if you are going to be in London for a while on your Oyster or simply have a 'top-up' Oyster card where you put money on it and it is deducted as you go along. Or you can do a combination of the two. They can be topped up on line or at a station (you might find the latter easiest.) The advantage of the travelcard/Oyster option is that your bus fares are then free.
Why they make a big deal about touching in when you enter and leave a station is that sometimes the turnstiles are open or an alternative exit or entrance is used and the obvious thing to do would be just to walk on through. You must still touch in or out or you will be charged for the longest possible journey (this wouldn't happen with a paper travelcard.)
Also remember that unless you have a seasonal travelcard of some sort which allows you to use the overground trains you cannot start an Oyster journey with a 'top up' card at say Waterloo or Victoria or another overground train line. This is going to change, but hasn't yet and can cause confusion.
Hope that helps and enjoy your musicals. (And no, I don't work for London Transport - sad, I know this much, but I am a big supporter of public transportation!) Off to catch a bus right now.
I think the hardest thing about Oyster cards is the initial purchase - you have to fill in an application form and from my experience they can take a little while to process (this may have become quicker - ask at an underground station.) Once you have them they are very easy to use. You can either buy a travelcard of some duration if you are going to be in London for a while on your Oyster or simply have a 'top-up' Oyster card where you put money on it and it is deducted as you go along. Or you can do a combination of the two. They can be topped up on line or at a station (you might find the latter easiest.) The advantage of the travelcard/Oyster option is that your bus fares are then free.
Why they make a big deal about touching in when you enter and leave a station is that sometimes the turnstiles are open or an alternative exit or entrance is used and the obvious thing to do would be just to walk on through. You must still touch in or out or you will be charged for the longest possible journey (this wouldn't happen with a paper travelcard.)
Also remember that unless you have a seasonal travelcard of some sort which allows you to use the overground trains you cannot start an Oyster journey with a 'top up' card at say Waterloo or Victoria or another overground train line. This is going to change, but hasn't yet and can cause confusion.
Hope that helps and enjoy your musicals. (And no, I don't work for London Transport - sad, I know this much, but I am a big supporter of public transportation!) Off to catch a bus right now.
#5
Posted 24 October 2007 - 08:31 AM
Hi guys, hope you can help - is there anyone familiar with the 'Oyster Card' system
I would like to invest in a card but hope someone can help me with my query, is it simple to use? the only thing i'm not sure about is what happens when you have to change stations, do you need to touch the oyster card on the reader? I read something about make sure you touch the reader at the start and the end of a journey but wouldn't you have to do that anyway, apparently this is to ensure that you don't get charged the wrong amount, any information or instructions would be appreciated. I should also add that i'm going to London to see quite a few shows and that it is relating to how I get to see these shows.
With Kind Regards,
Jonathan
I would like to invest in a card but hope someone can help me with my query, is it simple to use? the only thing i'm not sure about is what happens when you have to change stations, do you need to touch the oyster card on the reader? I read something about make sure you touch the reader at the start and the end of a journey but wouldn't you have to do that anyway, apparently this is to ensure that you don't get charged the wrong amount, any information or instructions would be appreciated. I should also add that i'm going to London to see quite a few shows and that it is relating to how I get to see these shows.
With Kind Regards,
Jonathan
Hi Jonathan,
I dont know which shows you are going to see or which station you are arriving at, but it may be worth buying or printing off a good London/West End street map, a lot of people do not realise how close together things are in the heart of London and often its as quick or sometimes quicker to walk,especially if your journey involves changing tube lines.When i go i arrive at Victoria station and to walk to leicester square only takes about 15 mins .I have never used an oyster card so im affraid i cant help with your actual question lol but thought i would just mention how easy it is to get around on foot. Hope you have a good time when you go
#6
Posted 24 October 2007 - 08:37 AM
Thanks anyway Lorri but we are travelling between Hotel/Restaurant/Theatres but I think we should be ok lol!!
#7
Posted 24 October 2007 - 08:41 AM
Thanks for your help, I appreciate that!!
#8
Posted 24 October 2007 - 08:43 AM
Hi guys, hope you can help - is there anyone familiar with the 'Oyster Card' system
I would like to invest in a card but hope someone can help me with my query, is it simple to use? the only thing i'm not sure about is what happens when you have to change stations, do you need to touch the oyster card on the reader? I read something about make sure you touch the reader at the start and the end of a journey but wouldn't you have to do that anyway, apparently this is to ensure that you don't get charged the wrong amount, any information or instructions would be appreciated. I should also add that i'm going to London to see quite a few shows and that it is relating to how I get to see these shows.
I would like to invest in a card but hope someone can help me with my query, is it simple to use? the only thing i'm not sure about is what happens when you have to change stations, do you need to touch the oyster card on the reader? I read something about make sure you touch the reader at the start and the end of a journey but wouldn't you have to do that anyway, apparently this is to ensure that you don't get charged the wrong amount, any information or instructions would be appreciated. I should also add that i'm going to London to see quite a few shows and that it is relating to how I get to see these shows.
Most tube stations have barriers and, yes, you would swipe your Oyster card to exit through the barrier but some stations, eg Finsbury Park and most relevantly for you COVENT GARDEN, do NOT have barriers (because there isn't room). At these stations (or when the barriers are out of operation or when you exit through the staff-supervised gate for children, buggies, disabled and luggage) you must remember to swipe your Oyster card at a free-standing or wall-mounted Oyster Swipe Place Thing (don't know what they're called but once you've seen one you'll have a good idea what they look like).
Once you've swiped into the tube network you don't need to swipe again until you leave the tube system even if you change trains, lines etc. There used to be stations where the old ticket barriers would give you back your ticket so you could continue on another part of the station eg King's Cross-St Pancras but that isn't a problem anymore.
At the moment there are only a few sections of Network Rail lines where you can use Oyster Pre-Pay. On these sections you either swipe to get in/out as on the tube or there are swipe places on the platform. If the station/line is not part of the Oyster Pre-Pay system you must get a normal paper ticket before you travel or you'll be nicked.
On buses you swipe on the way in. On bendy buses there are swipe places all along the bus and you can enter the bus by any door. There is an anti-fraud system whereby if you swipe onto a bus and then, within the next few minutes, leave the bus and for some unusual reason try to reenter the same bus it won't accept your card. This is to prevent you passing your Oyster card to someone else so they can get on the same bus as you if you have a travelcard on your Oyster (see below).
Capping. Oyster Pre-Pay is pretty damn smart. It caps how much money is deducted at the daily travelcard rate (or, if you only use buses, the daily bus pass rate) for whichever zones you have used.
Oyster cards can be loaded with pre-pay money and they can also be loaded with travelcards for periods of, I think, 3 days, weekly, monthly etc. at the same time. If you are using the travelcard on your Oyster you don't need to swipe in/out as long as you stay in the zones covered by your travelcard.
You need to have a ticket or Oyster card before travelling on a bus in Central London - the driver can't sell you a ticket when you get on. There are machines that take cash at all the bus stops but using Oyster pre-pay is more than 50% cheaper.
Hope this helps.
I am not responsible for any errors, exceptions, spelling mistakes or duff shows you see in London.
Ooh, that Bernadette Shaw - what a chatterbox!
#9
Posted 24 October 2007 - 09:18 AM
Thanks for all your help, just one question if you don't mind - I am staying at Canary Wharf (which I believe is the Jubilee Line) we don't need to get any 'over-ground' trains do I?
Kind Regards, Jonathan
Kind Regards, Jonathan
#10 Guest_Guest_freckles_*_*
Posted 24 October 2007 - 09:21 AM
Hi there,
Just to clarify what i think you were asking, you do not need to touch your card to a reader if you are merely changing trains, but if you exit the station, and enter another one, you must.
But, if the total cost of your journeys in one day reaches the price of a 1 Day travel card, you will not be charged any more than that (in fact it is about 50p less than buying a travel card without an Oyster card), so travel around to your heart's content!
I think the Oyster card system is great for regular travellers, but v.confusing to occasional visitors. A lot of TFL staff aren't very good at explaining it either (nor is their website, as you have found)!
Enjoy the shows.
Just to clarify what i think you were asking, you do not need to touch your card to a reader if you are merely changing trains, but if you exit the station, and enter another one, you must.
But, if the total cost of your journeys in one day reaches the price of a 1 Day travel card, you will not be charged any more than that (in fact it is about 50p less than buying a travel card without an Oyster card), so travel around to your heart's content!
I think the Oyster card system is great for regular travellers, but v.confusing to occasional visitors. A lot of TFL staff aren't very good at explaining it either (nor is their website, as you have found)!
Enjoy the shows.
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