QUOTE(Stevemar @ Nov 27 2009, 01:28 PM)

I think you've been pretty unlucky...but I don't think you need to upgrade your membership. If you faxed in the first day of the booking period, please note you'd be behind everyone who faxed before (and whose forms are in the queue until booking opens - possibly a 1-2 week before, when the forms were emailed and sent out).
I've always managed to get my choice of dates and seats (except once). It may help going for the later dates in a run as a first choice.
Although old fashioned, I now prefer the Donmar's system over the NT's website crashing every time the booking period opens...
I totally agree with you. I have always filled in and posted/faxed my form the day it arrives (ie well before the opening of the booking period) and have always managed to be allocated the seats for my preferred date in the first couple of rows of the centre section of the stalls and I am at the lowest friend level who can book two tickets per show.
Not much consolation but advice to bear in mind for the next booking period.